FAQ
- What makes DigiGames systems unique?
- Will you help me get started if I purchase a system?
- How many wireless buzzers can be used simultaneously?
- Can I trade in my existing game show system?
- Where can I obtain an affordable laptop?
- What does ‘stand-alone’ mean?
- How long does it take to set up DigiGames products?
- What if a cable fails in a non-wireless system?
- How do I place an order, and how long will it take to receive it?
- What if I want an additional software feature?
- Are there pre-loaded questions with the software?
- Is the software built using Microsoft Access or PowerPoint?
- Does DigiGames software work on a Mac?
- Are new products being developed?
- What color options are available for game show systems?
- Do you accept credit cards?
- Are there any financing options available?
- Is a projector and screen necessary?
- What type of warranty is included?
- Is international shipping available?
- How can I determine the right system for me?
- Can your wireless buzzers integrate with my own software game?
1. What makes DigiGames systems unique?
DigiGames systems enable hosts to conduct game shows from anywhere in the room without being tethered to a computer or needing an assistant.
- Our systems are visually appealing, simple to set up, stable, and durable, connecting with standard cables.
- Constructed from lightweight commercial-grade materials, our systems are easy to transport and resilient to damage.
- Enjoy free lifetime software upgrades tailored to your customized setup.
- For a reasonable fee, DigiGames can create a bespoke gaming system based on your ideas.
- Our Trivia Production Suite software handles all scoring, with one-click adjustments for bonus questions and challenges.
- Our marquees allow precise scoring, even in uncommon scenarios like wagering exact points.
2. Will you help me get started if I purchase a system?
Definitely! We offer web forums, a getting started guide, and lifetime phone support to ensure a smooth start.
3. How many wireless buzzers can be used simultaneously?
There are no limitations—you can use as many wireless buzzers as needed.
4. Can I trade in my existing game show system?
Yes, some older models can be traded in for our latest versions. Contact us for details.
5. Where can I obtain an affordable laptop?
DigiGames offers new or refurbished laptops preloaded with necessary drivers and software at discounted rates.
6. What does ‘stand-alone’ mean?
A ‘stand-alone’ system functions independently of a computer. Explore our stand-alone wireless buzzer systems featuring innovative controllers.
7. How long does it take to set up DigiGames products?
All models are engineered for quick setup and can be made operational within minutes.
8. What if a cable fails in a non-wireless system?
Replacement cables can be easily purchased at most department stores. Our systems use standard cables for easy access.
9. How do I place an order, and how long will it take to receive it?
Orders can be placed through direct contact or our online ordering system. Typically, you will receive your system within two weeks. Rush orders are available for select models—consult your sales representative for options.
10. What if I want an additional software feature?
As partners with Trivia Production Suite, Inc., we can quickly and affordably add features to your software version.
11. Are there pre-loaded questions with the software?
Yes, our Trivia Board program includes 930 starter questions. Additional questions can be added or purchased. Contact us for more.
12. Is the software built using Microsoft Access or PowerPoint?
No, our software is independently developed for enhanced performance.
13. Does DigiGames software work on a Mac?
Our software runs smoothly on a Mac using Virtual PC, Parallels, or Boot Camp, with an Intel processor.
14. Are new products being developed?
Yes, DigiGames regularly develops new models to meet the dynamic needs of entertainers worldwide.
15. What color options are available for game show systems?
Choose from available off-the-shelf options or customize your setup for an additional fee. Contact us for available choices.
16. Do you accept credit cards?
Yes, we accept all major credit cards, PayPal, money orders, and checks.
17. Are there any financing options available?
Absolutely! Please note our financing options here.
18. Is a projector and screen necessary?
While a projector and screen are not required, they can enhance your show. Clients may provide them, or you can offer them as an additional service.
19. What type of warranty is included?
We offer a comprehensive one-year warranty, technical support, and lifetime free software upgrades.
20. Is international shipping available?
Yes, DigiGames ships systems globally.
21. How can I determine the right system for me?
Our knowledgeable staff will assess your needs and suggest the perfect system configuration.
22. Can your wireless buzzers integrate with my own software game?
If your trivia software allows for manual contestant input via number keys, our wireless buzzers should be compatible. Test using keyboard numbers or contact us for further assistance.